What if I lose my tickets?

If you lose your tickets, PlayMakers will replace them at NO CHARGE. Just call or come by the Box Office and duplicate tickets will be issued. Once these have been issued, the original tickets are invalid.

Who goes to PlayMakers?

Expect a diverse crowd including college students, faculty, staff, and members of the Chapel Hill, Durham, Hillsborough, and Raleigh communities.

What should I wear?

Dress at PlayMakers is casual with the exception of Opening Night Gala events, where the dress is more formal.

What is this “Opening Night” business anyway?

Opening Night refers to the opening performance of a production which is then followed by a gala reception including coffee and desserts with a cash bar. Anyone can purchase an opening night ticket which includes an invitation to the gala.

As a subscriber, can I buy extra tickets?

As a subscriber benefit, you receive a 10% discount off the single ticket price for each additional single ticket you purchase for friends or colleagues (limit 4 per show). Not valid with any other discount or on Community Nights.

What if I am late to the show?

If you arrive after the performance has begun, you will be seated at the management’s discretion during an appropriate break in the action. Please do not seat yourself. We appreciate your cooperation!

Can I bring my child to the theatre?

In the best interest of all patrons and performers, parents are discouraged from bringing very young children or infants. Each person, regardless of age, must have a ticket. Lap seating is strictly prohibited.

What are PlayMakers box office hours?

The box office is open Noon – 5pm M-F, 1.5 hours before each performance

What is your policy on electronic devices?

Texting, using cell phones, laptops, and other devices that make sound or emit light during the performance is strictly prohibited. It disturbs other patrons and the actors. Please turn all electronic devices to silent or off during the show.

Can I use cameras or video equipment in the theatre?

Taking photographs or videotaping inside the auditorium is strictly prohibited. You may not take pictures or video of the stage during, before or after the show

Do you offer Assistive Listening Devices (ALDs) for Hearing Impaired Patrons?

Both of our theatres are equipped with FM sound systems that amplify the sound from the stage. We offer two different types of Assistive Listening Devices (ALDs). The first is a traditional headset, which is worn over the ears with hearing aids removed. The second is a T-coil neckloop, which is worn around the neck and transmits sound directly through your hearing aid. The neckloop will work with all hearing aids that have activated T-coils.

Both headsets and neckloops are available to patrons on a first-come, first-served basis and can be obtained from our Coat Check, located to the left of the Box Office.

For more information please visit our Accessibility and Special Needs page.

Are refreshment available for purchase?

PlayMakers has a variety of snacks and beverages available for sale in the concessions stand before the performance and during intermission. Cash only please.