Theatre Accessibility
Wheelchair and Accessible Seating
If steps are a concern, Row A of the Paul Green Theatre offers the best access. Wheelchair/scooter bays and companion seats are available in Row A as well. To reserve these more accessible seats, please call our Box Office at 919.962.7529—our team will be happy to assist you, especially if Row A tickets aren’t available online. We’re reserving them for you! There are ramps on both sides of the theatre to completely avoid all steps in our building.
Priority seating is available for those with accessibility concerns who request it. Just find a PlayMakers staff member or usher when you arrive, and we will be glad to help you get to your seat comfortably.
Courtesy Wheelchair
PlayMakers has a wheelchair on site and available for patron use at no extra cost. Please call House Management to make a reservation (919.962.7529), or find a PlayMakers staff member when you arrive at the theatre.
Restrooms
Fully-Accessible restrooms are available on the ground floor for patrons of both theatres.
Electronic doors
Button-activated automatic doors are available at both main entrances of the Joan H. Gillings Center for Dramatic Art.
Accessible parking
The University office of Parking & Transportation has allocated a very few accessible parking spaces, located on Paul Green Theatre Drive next to the theatre, the surface lot behind the theatre, and in marked spots in the Cobb Parking Deck.
For more details and driving directions, please see our Directions & Parking page.
American Sign Language interpretation (ASL)
ASL sign language interpretation of our performances are offered on the third Wednesday performance of every mainstage production at no extra cost. These are clearly labeled for each individual show on our website.
To ensure the best view of our ASL interpreters, please call our Box Office directly at 919.962.7529, Tuesday–Friday from Noon–5:00pm or email prcboxoffice@unc.edu. We have these seats reserved just for you, so they are not available for general sale online.
Open Captioning Performances
Many patrons with hearing loss (and those who just don’t want to miss a word) find Open Captioning helpful. Like closed captioning on TV, it converts spoken words, character names, and sound effects into text displayed live on a screen.
How it works:
- A caption screen displays text of the dialogue and sound effects in real time, operated by a trained captioner. No special equipment required to read along!
- Everyone can use it! Open Captioning is especially useful for patrons who are deaf or hard of hearing, non-native English speakers, students, or anyone who wants extra support when plays involve accents, dialects, complex language, or music.
- While the screen is visible from most seats in the theatre, please contact our Box Office directly at 919.962.7529, Tues–Friday from Noon–5:00pm or email prcboxoffice@unc.edu to ensure the best available visibility.
- Open Captioning is available on the second Sunday performance of every mainstage production at no extra cost. These are clearly labeled for each individual show on our website.
Audio Description
Audiences with limited vision can get the full picture with our Audio Description service. A trained professional seated in the theatre gives you the live play-by-play of the action on stage along with descriptions of the set, costumes, and actors.
If you’d like to listen along, just find a PlayMakers staff member or usher when you arrive and let them know you’d like to use the audio description equipment.
Audio Description is available on the second Sunday performance of every mainstage production at no extra cost. These are clearly labeled for each individual show on our website.
Assistive listening devices (ALDs) & T-Coil Hearing Loop
Both of our theatres are equipped with a FM sound system that amplifies the sound from the stage. We offer Assistive Listening Devices (ALDs), a traditional headset, which is worn over the ears with hearing aids removed, as well as T-Coil Hearing Loops that are compatible with hearing aids. Headsets and loops are available at no extra cost to patrons on a first-come, first-served basis and can be obtained from our Coat Check, located to the left of the Box Office, or by asking any member of our staff.